AlanaAdminAlana (Forum Admin, Webydo)

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  1. 1 vote
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      AlanaAdminAlana (Forum Admin, Webydo) commented  · 

      This is a great suggestion. Right now you could do this animation by adding CSS code. But I will suggest to our Product Team that we add this into the studio as well!

      - Webydo

    • 1 vote
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        AlanaAdminAlana (Forum Admin, Webydo) commented  · 

        Hello! You can change the font of the text within a gallery using the Properties Panel and your Paragraph Styles.

        This article will show you how: http://knowledgebase.webydo.com/All-Articles-/82602074/Full-Width-and-Slide-Show-Galleries.htm

      • 1 vote
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          AlanaAdminAlana (Forum Admin, Webydo) commented  · 

          All images and videos in our templates are free for you to use :)

        • 3 votes
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            AlanaAdminAlana (Forum Admin, Webydo) commented  · 

            Hello,

            Thank you for this suggestion, I will pass it on to our product team for review.

            Have you see our Automatic Layout tool? We designed it so that you can easily and quickly modify your mobile layout and then edit it specifically to your own design!

            - Alana

          • 49 votes
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              AlanaAdminAlana (Forum Admin, Webydo) commented  · 

              Whenever you run into an issue like this please send your SID to support@webydo.com so we can investigate and fix the issue.

              AlanaAdminAlana (Forum Admin, Webydo) commented  · 

              I'm sorry to hear this. Can you please send your SID to support@webydo.com so we can investigate this for you?

              AlanaAdminAlana (Forum Admin, Webydo) commented  · 

              Hello,

              Please contact us immediately with the following information so we can look into this.
              Sent the email to support@webydo.com

              SID:
              Geo location:
              Your ISP:
              Your Internet Bandwidth:
              Time and date of incident:
              Device (MAC/PC/Mobile):
              Browser version:
              Was it the Studio/Dashboard/Publisher?:
              The page of the site you were working on:
              Which element you are editing (if there is a specific one):
              When did slowness start? (at the beginning of work or after X amount of time?)
              Does it happen a lot or just right now?

              Thank you!

              AlanaAdminAlana (Forum Admin, Webydo) commented  · 

              Hello,

              Please do not use Webydo on Edge or IE. The recommended browser to use is Google Chrome.
              That should fix the issues you are having.

              Alana
              The Webydo Team

              AlanaAdminAlana (Forum Admin, Webydo) commented  · 

              Hello,

              Have you contacted support yet?

              If you are having problems we will be more than happy to take a look at your site and see why it could be working slowly.

              I will also speak with our tech department regarding the servers. So that you are updated, we are using Google Cloud's servers and so the locations are based on Google. But I will see if there is something in addition we will be able to do.

              Alana
              Webydo Support & Training Manager

              AlanaAdminAlana (Forum Admin, Webydo) commented  · 

              Hello,

              Whenever you are having issues of this sort, please contact support@webydo.com

              We are here to help you 7 days a week via live chat or email.

              We will do our best to figure out what may be causing the issues, to help solve and prevent them from happening in the future.

              Alana
              Webydo Support & Training Manager

            • 3 votes
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                AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                Thank you for this great idea. I will pass it on to our product team.

                Check out our Participate Page to vote for new features.

              • 9 votes
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                  AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                  Links within a menu should open up in the same window, not a new tab.

                  When working with buttons or text links you have a choice between the two. If you are still having trouble please send the SID to support@webydo.com and we can help you.

                  AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                  Hello Jack,

                  To link to an Anchor on another page, add the #innerShape20__Shape20 directly after the Page's URL

                  For example: http://site9293034.92.webydo.com/about.html#innerShape20__Shape20

                  If you are still having trouble, please contact support@webydo.com with more details and we can assist you.

                  AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                  Hello Jack

                  To create anchor links to other pages please follow these instructions:

                  Step 1: Publish your site and navigate to the page you’d like to link to

                  Step 2: Find the target element you’d like to use as an anchor link and highlight it

                  Step 4: Right-click your mouse and select “Inspect Elements” (Chrome & Firefox) and find the element name (div ID), separated by quotation marks from the code. A typical name would be innerImage45__Image45, innerText32__Text32 etc.

                  Step 4: Create a new Url combining the page full URL followed by # and the div ID. A typical URL would behttp://domainname.com/#innerImage62__Image62

                  Step 5: Add link to your menu, define it as “External Link” and link it to the URL you have created

                  If you are still having trouble, please feel free to contact support@webydo.com and we can assist you.

                  Alana,
                  The Webydo Team
                  Support & Training Manager

                  AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                  Hello,

                  This is something we will be adding in the future.
                  Thank you for your suggestions.

                • 1 vote
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                    AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                    You are able to link to an anchor on another page by using a link.
                    Please watch this video to learn how to create the link:

                    https://www.youtube.com/watch?v=qDIHfIxDU1c&t=23s

                  • 1 vote
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                      AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                      Hey Michael.

                      I think that maybe our emails are being filtered into your spam folder.
                      I have been waiting to hear back from you.

                      Can you please let us know what you need help with?

                      Alana
                      Support Manager

                    • 7 votes
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                        AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                        Thank you for your comment. I agree that it's something we should add to the platform.

                        In the meantime, I would suggest using a 3rd party form that is easily integrated into Webydo. We have some available in the Plugins section, or you can use the HTML element to simply copy and paste one in.

                        Alana
                        The Webydo Team

                        AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                        Hello,

                        This is not something that we currently offer, however I will suggest this again to our product team.
                        Maybe this is something we can add in the future.

                        In the meantime, you are able to use a 3rd party form and embed it using the HTML element.
                        We also have a few 3rd party forms that can be found in the Plugin/Widget sections of the elements panels. These may have more options that you are looking for.

                        Alana
                        The Webydo Team

                      • 2 votes
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                          AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                          Hello Aniela,

                          There are a number of ways to add a full background video to your site.

                          You can embed other videos onto your site and set them to be full width using our HTML element.

                          You can also save your videos as a gif and upload them into an Image Section element.

                          What you see on the Geek Design website is in fact our Video Element, he simply placed another shape element on top so that you cannot click to turn it off.

                          I hope this helps!

                          Alana
                          The Webydo Team

                        • 1 vote
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                            AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                            Hello,

                            The reason that most of the effects cause the image to dim, is because when dimmed it's easier to read the caption text.

                            The hover effects that reveal instead of having text overlay do not become transparent as you hover.

                            I would suggest trying out our Grid galleries. Within these we have an opacity hover effect, that does exactly what you are looking for.

                            The Webydo Team

                          • 1 vote
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                              AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                              We are always looking for new ways to improve so this is something we will definitely look into.

                            • 1 vote
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                                AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                You can change the color using the Design Panel.

                                Open the Fill section and choose your color.

                              • 1 vote
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                                  AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                  Hello,

                                  I would suggest using a service like MailChimp for sending mass emails to your clients.

                                  Let me know if you have any questions or if I misunderstood your question.

                                  Alana
                                  The Webydo Team

                                • 1 vote
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                                    AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                    Layers Panel 2.0!

                                    Your Layers Panel just got a major revamp. You are now able to:
                                    - Reorder elements
                                    - Rename layers
                                    - Lock elements

                                    In addition, icons were added so that you can easily find Anchor Links, pinned layers and parallax layers on your canvas.

                                    Check out the full update here: http://knowledgebase.webydo.com/The-Design-Studio-/964681482/Layers-Panel.htm

                                    AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                    Hi there!

                                    If you open the layers window (CTRL/CMD+L) you'll see that the site is divided into 3 areas - header, content and footer.
                                    The header has lowest Z index, content in the middle and footer has highest Z index.

                                    When an element touches two areas- it automatically belongs to the higher Z index option. For example: if an element is sitting between header and content area- it will belong to the content area.

                                    Also, If one element is repeated on all pages and the other is regular- the repeated element will always be on top.

                                    If you follow these rules then your arrange should work normally :)

                                    Olivia

                                  • 5 votes
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                                      AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                      Layers Panel 2.0!

                                      Your Layers Panel just got a major revamp. You are now able to:
                                      - Reorder elements
                                      - Rename layers
                                      - Lock elements

                                      In addition, icons were added so that you can easily find Anchor Links, pinned layers and parallax layers on your canvas.

                                      Check out the full update here: http://knowledgebase.webydo.com/The-Design-Studio-/964681482/Layers-Panel.htm

                                      AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                      Hello Jack,

                                      Thank you for this feedback. We are aware of the Bring to Front issue, and are working hard on developing a new system. We are going to update the layers window to work much like layers do in Photoshop. So you are able to click and drag the layers to be on top or on bottom. This should help a lot!

                                      I hope this helps. We will update everyone once this feature is released.

                                      Alana
                                      The Webydo Team

                                    • 9 votes
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                                        AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                        Thank you for your suggestion. This is something that we may do in the future, however it's not currently on our roadmap.

                                      • 1 vote
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                                          AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                          This is not something that we currently have - although you can have it by using Google Analytics!

                                        • 1 vote
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                                            AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                            Hello Aniela,

                                            I will check with our team to see if this is something we can add in for you.
                                            We will send you an email as soon as we have an answer for you!

                                            Alana
                                            Webydo Support Manager

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