Charged during the trial period...
I just signed up for a TRIAL last night and the site says that we do not get charged until after 30 days, however, $180 was certainly taken out of my account. I want to 100% cancel my account and receive a refund immediately
AdminMichael (Forum Admin, Webydo) commented
I want to clear things up for you, the reason that it appears that you were charged was that you chose PayPal as you payment method.
PayPal keeps the first payment on hold for the time of the trial, to ensure that the funds are there should you choose to continue with Webydo. It's used as your first month payment. The email PayPal sent you should have told you that the money is on hold, not processed.
I'm sorry for the confusion. Our support team has cancelled your trial so PayPal should have returned the funds from on hold back to your account already.
If you don't want the payment to be on hold, I would suggest using a credit card instead for the trial.