Newbie
Newbie to this Webydo platform. So far, very impress. I do find though support is a bit limited on their knowledge :(
I noticed also that many comments haven't been answered :(
Can someone advise how to best get support or training on this platform? I've watched all the tutorial, obviously they don't cover every topic.
John
shared this idea
3 comments
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AdminMichael
(Forum Admin, Webydo)
commented
Hello Andy,
We always do our best to get back to emails within 12-24 hours. We have expanded our online chat to be available 7 days a week and longer hours during Monday - Friday.
Please let me know is there is anything specific you would like assistance with.
We are also in the process of updating all our tutorial videos, and we host Webinars 4 days a week that take you through the entire process of designing a website.
Alana
Webydo Support & Training Manager -
andy
commented
I agree John, and when you do email it take a couple days for a response
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AdminMichael
(Forum Admin, Webydo)
commented
Hello John,
My name is Alana and I work in the support department.
The best way to get in contact with us is either via live chat or you can e-mail us at support@webydo.comWas there anything specific you needed help with?
Alana